Product IdeaBank

International SMS functionality

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  • updated
  • Under review

As per help ticket, adding a suggestion here to add functionality to support International SMS / texting.  We have some staff with overseas mobile numbers that we would like to leverage ARCOS to include in some mass communications (texting) as it appears to be more effective than phone calls.

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Sara Ledger

Hi Jackson! I'm just getting started implementing SMS for Canada and am more than happy to discuss how that functions if you'd like to submit a Support ticket. Are there other specific countries with which you do business?

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Kayla Fathbruckner
  • Under review

Hi Jackson. We now support sending SMS messages to Canada numbers. Is there a specific country or countries you are interested in sending texts to?

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Jackson Koo

Hi,

We were actually interested in sending to India.  Part of our IT support staff is based in India, hence the initial ask.

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Kayla Fathbruckner

Hi Jackson, 

Are these users able to receive push notifications (from the mobile app) or emails? Would these be valid solutions for them to receive notifications?