Product IdeaBank

Archiving for RA Lite requests

Avatar
  • updated
  • Under review

When we first started using RA Lite, we thought the 'Close Request' button functioned exactly like it does in RA... i.e., sends the request to an archive... but unfortunately, it deletes the request.

There should be a way to archive the RA Lite requests, maybe set the screen up in a similar fashion to how it is in RA... maybe even have the Event created in RA to automatically copy over to RA Lite?

Avatar
Jason Singer

Great suggestion, we've also heard this from other customers. Stay tuned for details. 

Avatar
kari alexander

Agreed! We would love to be able to review closed requests in RA Lite. This is something that has come up often in conversation with our (potential) users!

Avatar
Jason Singer
  • Under review