Product IdeaBank

IdeaBank: User Organization and Contact Info

  • updated
  • Declined


When submitting product suggestions via the IdeaBank portal, we are able to view the username of who submitted the item. However, we are not aware of the organization they report to. In addition, we do not have the ability to contact and collaborate with these users. 

We would like the option for the IdeaBank portal to display what organization the applicable user is from and their optional contact information (i.e. email address, phone number, etc.)  for further collaboration and communication.  

Current behavior:

Does not exist. Users are unaware of the organization another is from nor do we have a way to contact them outside of the IdeaBank portal. 

Expected behavior:

When a user's name is displayed within the IdeaBank portal, we would like the option for their organization to be displayed beside it. For example, "Kevin Do (Alaska Airlines)"

When viewing the applicable user's profile, we would like an additional option under the "Activity" section titled "Contact". The "Contact" activity will display various methods to reach out to the applicable user (i.e. email address, phone number, etc.). This will allow users to better collaborate with one another in regards to RosterApps. In addition, we will be aware of the organization that the user is from for common interests and values. 

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Brian Merzbach
  • Declined

Hi Kevin,

ARCOS plans to move to a different Ideas portal in the near future.  At that time, we'll look into whether the new platform has the ability to show additional info about the user, including the company name / organization.