Send Alerts Via True SMS
Right now, from what we can see, the only way to get alerts as texts messages is by using Email to SMS gateways. There are issues with these messages getting delayed and sometimes they don't show up until hours later. Employees need to get these messages in a timely manner as they sometimes have important information.
It would be helpful to allow these alerts to use the true SMS system to prevent delays like we can with callouts going directly to employees via SMS.